Introduction
Welcome to Keys to Haven Therapeutic Services. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website (keystohaventherapeuticservices.com).
Information We Collect
We may collect personal information about you in various ways when you use our Site, including:
- Personal Identification Information: Name, email address, phone number, and other contact details you provide when you contact us or request services.
- Health Information: Information related to your mental health, therapy sessions, and treatment plans, if you choose to share it through our forms or during consultations.
- Payment Information: Billing information and transaction details when you pay for our services.
- Technical Information: IP address, browser type, operating system, and other technical data collected through cookies and similar technologies.
How We Use Your Information
We use the information we collect for the following purposes:
- To Provide Services: To deliver therapy services and support your mental health treatment.
- To Communicate: To respond to your inquiries, send appointment reminders, and provide updates about our services.
- To Improve Our Services: To analyze and enhance our website and services.
- To Process Payments: To handle billing and payment transactions securely.
- Legal Compliance: To comply with legal obligations and protect our rights and interests.
Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:
- Service Providers: We may share information with trusted third-party service providers who assist us in operating our Site and providing services, under strict confidentiality agreements.
- Legal Requirements: We may disclose information to comply with legal processes or regulatory requirements.
- Protection of Rights: To protect our rights, privacy, safety, or property, and that of our users or the public.
Security of Your Information
We implement a variety of security measures to maintain the safety of your personal information, including:
- Encryption: Protecting sensitive information with encryption technology.
- Access Controls: Limiting access to personal information to authorized personnel only.
- Secure Payment Processing: Using secure payment gateways for financial transactions.
Your Choices and Rights
You have the right to:
- Access: Request access to the personal information we hold about you.
- Correction: Request corrections to inaccurate or incomplete personal information.
- Deletion: Request the deletion of your personal information, subject to legal and contractual obligations.
- Opt-Out: Opt-out of receiving marketing communications from us.
To exercise these rights, please contact us at [contact@keystohaventherapeuticservices.com].
Cookies and Tracking Technologies
Our Site uses cookies and similar tracking technologies to enhance your experience. You can manage your cookie preferences through your browser settings. For more details, please refer to our [Cookie Policy].
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new Privacy Policy on our Site. We encourage you to review this Privacy Policy periodically.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
[Email: contact@keystohaventherapeuticservices.com] [Phone: (210) 998-6827] [Address: 7700 Broadway St. STE 104-1039 San Antonio, Tx 78209]
By using our Site, you consent to our Privacy Policy and agree to its terms. If you do not agree with this policy, please do not use our Site.
Last updated: 05/22/2024
This Privacy Policy is intended to comply with applicable privacy laws and regulations. If you are a resident of a specific region with additional privacy rights, please refer to the relevant section of this policy or contact us for more information.